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Refunds / Exchanges & Shipping


Returns & Exchanges

Existing orders may not be modified

Once your order has been placed, orders cannot be cancelled or refunded. Due to Covid-19 we are not accepting returns at this time.

Sale items are final

Shipping fees are non-refundable. Customer is responsible for return and exchange shipping fees.

Exchanges

 

Due to Covid-19, we are not accepting returns at this time. If you are unhappy with your item, please contact us at lemonroselabel@gmail.com. Provide a photo(s) of any damage or concerns you may have with your item(s).

 

 

Shipping

Pre-orders- Please allow 7 - 14 business days for your order to be fulfilled and shipped.

Standard orders will be packed and shipped Monday - Friday. Orders will be processed and shipped within 5 - 7 business days of order date. Weekend and holiday orders will be processed on the next business day. Order processing may be delayed if incorrect or inaccurate customer information is submitted.

Shipping rates are non refundable.